Privacy Policy

UpQ Consulting Limited
Effective date: 14 July 2026

1. Introduction

UpQ Consulting Limited ("UpQ", "we", "us", "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our website, services, communications, and professional activities.

UpQ operates in Aotearoa New Zealand and manages personal information in accordance with the Privacy Act 2020.

2. Information We Collect

We may collect personal information when you:

contact us through our website, email, or enquiry forms;
request information about our services;
engage UpQ for advisory, consulting, professional learning, or collaboration services;
participate in events, workshops, discussions, or knowledge-sharing activities;
subscribe to communications or updates (where applicable).

The information we collect may include:

name;
organisation and role;
contact details (such as email address and phone number);
information provided in your enquiry or communication;
professional information relevant to the services you are seeking.

We only collect information that is reasonably necessary for the purpose it is provided.

3. How We Use Your Information

We may use your information to:

respond to enquiries;
discuss potential services or collaborations;
provide advisory, consulting, professional learning, or related services;
communicate updates, insights, or opportunities where you have requested or consented to receive them;
improve our services and understand client needs;
meet professional, contractual, legal, and regulatory obligations.

We do not sell, rent, or trade personal information.

4. Sharing Your Information

UpQ does not disclose personal information to third parties unless:

you have provided consent;
it is necessary to deliver an agreed service;
we are required to do so by law;
it is necessary to protect legal rights or obligations.

Where external providers support our operations (for example, website hosting or technology services), we take reasonable steps to ensure personal information is handled appropriately.

5. Storage and Security

We take reasonable steps to protect personal information from:

loss;
unauthorised access;
misuse;
disclosure;
alteration.

Information may be stored securely through trusted digital systems used for business operations.

6. Accessing and Correcting Your Information

You have the right to request access to personal information we hold about you and request corrections if the information is inaccurate.

To make a request, contact:

UpQ Consulting Limited
Email: kiaora@upq.co.nz

7. Website Analytics and Cookies

Our website may use standard technologies such as cookies or analytics tools to understand website usage and improve user experience.

These tools may collect information such as:

pages visited;
general website activity;
browser or device information.

You may adjust your browser settings to manage cookies.

8. External Links

Our website may include links to external websites, including professional platforms or partner organisations.

UpQ is not responsible for the privacy practices or content of external websites.

9. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

UpQ Consulting Limited
Email: kiaora@upq.co.nz
Website: upq.co.nz